API Modernization & FedRAMP
gRPC migration, Apigee X gateway, and FedRAMP compliance at NCR
30%
Performance improvement
20–30
APIs migrated to Apigee X
10K+
Requests per minute
FedRAMP
Compliance achieved
situation
NCR's backend services handled 10K+ req/min through an aging REST-only API layer on GKE. High-frequency service-to-service calls had throughput bottlenecks, the gateway infrastructure needed modernizing, and the platform required FedRAMP compliance to support government contracts.
challenge
Migrate 20-30 REST APIs to a new gateway platform without disrupting live traffic, improve throughput on critical high-frequency paths, and achieve FedRAMP compliance - all while maintaining on-call availability for the services throughout the transition.
solution
Adopted gRPC for high-frequency service-to-service paths, cutting REST payload overhead and improving overall performance 30%. Migrated 20-30 APIs to Apigee X on GCP as the unified gateway layer. Profiled and load-tested to target the highest-impact bottlenecks first. Implemented FedRAMP compliance controls across the microservices platform.
KEY CONTRIBUTIONS
- Adopted gRPC for high-frequency service-to-service paths - reduced REST payload overhead and improved throughput 30%
- Migrated 20-30 REST APIs to Apigee X on GCP as the unified gateway layer without service disruption
- Implemented FedRAMP compliance controls across the microservices platform for government contract eligibility
- Profiled and load-tested bottlenecks to prioritize the highest-impact migration targets
- Owned on-call availability throughout the migration, triaging failures and restoring service via pod-level remediation
EQUIPMENT MANIFEST